Privacy Policy

Miami Trip Guide is an independent travel website operated by The Travel Spark Company LLC. This policy explains how we handle personal information when you read our guides, sign up for emails, contact us, or use our travel-planning features.

Information you provide

When you email [email protected], we receive your email address, your message, and any information you include. We use that information to respond to your enquiry and manage follow-up correspondence. Please do not send payment-card details, passwords, passport numbers, medical records, or other sensitive information.

If you subscribe to our newsletter, we collect your email address and subscription preferences. We use Brevo to manage subscriptions and send the travel updates you request. You can unsubscribe using the link in our marketing emails. Contacting support does not subscribe you to the newsletter.

Technical information and site activity

Our website and its hosting, security, and delivery services process technical information such as IP addresses, browser and device information, requested pages, timestamps, and error or security events. We use this information to deliver pages, prevent abuse, troubleshoot problems, and maintain the site.

Travel-planning features may process search terms, filters, the page you are viewing, approximate location or currency preferences, and interactions with recommendations. Affiliate links may record the referring page and a click identifier so that bookings can be attributed to this site. Please avoid including personal or sensitive information in searches or chat messages.

Cookies and browser storage

The site uses cookies or similar technologies for essential security and session functions. Interactive travel tools may also use browser storage to remember preferences, recently viewed experiences, comparison selections, or dismissed prompts. You can manage cookies and site data in your browser settings; restricting them may affect these features. Where consent is required for optional technologies, you can use the choices presented to you.

Travel recommendations and external services

We display tour information and images supplied through travel partners, including Viator. Loading externally hosted images or interactive features can send technical information, such as your IP address and browser details, to the service delivering them. When hotel recommendations are available, hotel data and booking links may be supplied through Nuitee and its partners.

When you follow an external link or proceed to a booking service, that service handles information under its own privacy policy and terms. We do not process booking payments on this site. Review the provider’s policies before supplying personal information or making a reservation.

How information is shared

We use service providers for hosting, security, email delivery, and travel features. They receive information needed to perform those services. We may also disclose information when required by law, to respond to lawful requests, to protect rights or security, or in connection with a business transfer subject to applicable safeguards. We do not publish your support messages or newsletter email address on the website.

Retention and security

We retain information for as long as reasonably needed for the purpose described here, including responding to requests, maintaining subscription preferences, protecting the site, resolving disputes, and meeting legal obligations. Unsubscribe records may be retained to respect your choice not to receive marketing. We use reasonable safeguards, but no method of internet transmission or storage is completely secure.

Your choices and privacy rights

You can browse without subscribing, unsubscribe from marketing emails, manage browser storage, and choose whether to use optional travel tools or external links. Depending on where you live, you may have rights to request access, correction, deletion, restriction, or a copy of personal information, or to object to certain uses. Where processing relies on consent, you may withdraw it. You may also have the right to complain to your local data-protection authority.

Send privacy requests to [email protected]. We may need information to verify your identity and locate the relevant records. Some records may be retained where the law allows or requires it. For information held by a booking provider, contact that provider directly.

International processing

Our service providers may process information in countries other than the one where you live. Applicable privacy protections may differ. Where legally required, transfers are subject to appropriate safeguards.

Children’s privacy

This website is intended for a general travel-planning audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and address it.

Policy updates

We may update this policy as our services or practices change. The date shown at the top of this page identifies the latest update. Where required, we will provide additional notice of significant changes.

Contact

For privacy questions, contact The Travel Spark Company LLC, operator of Miami Trip Guide, at [email protected].